Privacy Policy

Who we are

Shandong Guozhao Import and Export Co., Ltd. operates this product catalogue and quotation portal from No. 280, Chalu Street, Qingnian Park Subdistrict, Huaiyin District, Jinan City, Shandong Province, China. This policy explains what information we collect through the website, why we collect it and what we do with it.

Information we collect

We only ask for what is needed to prepare a quotation and ship an order. Depending on how you contact us, that can include:

• The products, quantities and Incoterm you request, plus any note you add to the request.
• Your name, company name, country and the destination port or city you give us.
• The chat account you choose to reach us on (Telegram or WhatsApp) and the messages you send there.
• Basic technical information generated when any website is served, such as the pages you visit and the browser you use.

How we use it

We use your details to answer your enquiry, to prepare and send a quotation, to arrange production, documentation and shipping if you place an order, and to keep a record of the commercial relationship for accounting and compliance purposes.

We do not sell your information, and we do not send marketing messages to addresses or chat accounts that did not contact us first.

Cookies and local storage

The site does not use advertising or profiling cookies. Your request list is kept in your own browser's local storage so it is still there when you return; it stays on your device and is only sent to us when you submit the request. Clearing your browser data removes it.

Who we share it with

Your information is seen by our own sales and shipping staff. Where an order requires it, we share the minimum necessary with freight forwarders, shipping lines, inspection bodies and document services, and with the hosting provider that runs this website. We may also disclose information where the law requires it.

How long we keep it

Enquiries that do not become orders are kept for as long as needed to follow up and are deleted afterwards. Order records, invoices and shipping documents are kept for the period required by Chinese tax and trade law.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete the details that are not part of a legal record. Send the request through the contact page or the chat account you used to reach us, and we will confirm what we can do.

Changes to this policy

If we change how we handle information, we update this page. The version shown here is the one that applies to your use of the site.